FAQs

Frequently Asked Questions

Q: How long does shipping take?

A: Standard delivery usually takes 7–12 business days depending on your location.

Q: How can I track my order?

A: Once your order is shipped, you will receive an email with a tracking number, or you can use the "Track Your Order" page in our main menu.

Q: What is your return & refund policy?

A: We only accept returns or replacements for items that arrive damaged, defective, or incorrect. To be eligible, you must contact our support within 7 days of delivery with proof of the issue (photos or videos) and keep the product in its original, unused condition.

Q: Are my payment details safe?

A: Yes, all transactions are processed through encrypted, secure payment gateways to ensure your data remains 100% safe.