Refund policy

At Avocado Store, we strive to ensure our customers are completely satisfied with their purchases. However, due to the hygienic nature of beauty and personal care products, we maintain a strict return policy to guarantee the safety and quality of all our items.

1. Returns Due to Change of Mind

For hygiene and safety reasons, we do not accept returns or exchanges if you simply change your mind after the item has been shipped or opened. Please ensure you review your order carefully before completing your purchase.

2. Damaged, Defective, or Incorrect Items

If your product arrives damaged, defective, or incorrect, we will happily offer a free replacement or full refund. 

• Time Limit: You must contact us within 48 hours of receiving your package.

• Requirement: Please provide clear photos or a short video showing the issue/damage along with your order number to our support team at

[support@avocadoxstore.com][+447848179522].

 

3. Return Shipping & Fees

If a return is approved under exceptional circumstances not involving a defective product:

• The customer is responsible for paying all return shipping costs to our designated fulfillment center.

• Shipping costs are non-refundable.